Creating Value through Assisted Learning

Ebrahim Mookhtiar - 10-Jan-2019

The digital world has made life so easy; you can order your breakfast, set reminders on Siri, upload your day’s work on cloud or schedule a workout at home by just clicking on an app on your smart device. Technological advancement has not only improved our personal life but has also solved problem’s for today’s businesses. With the help of Artificial Intelligence and automation, companies can promise their employees a new possibility to foster the culture of learning. The L&D market has been constantly evolving since the past decade. In today’s day and age, e-learning is slowly being replaced with assisted learning systems like ICOG.

Learning Trends in Corporates

ICOG is an Assisted Learning Intelligence platform that solves the problem of today’s businesses of getting individuals and groups to learn in a quick and efficient manner. It embeds tested L&D approaches using the principles of machine learning, natural language processing and artificial intelligence to leverage effective learning. The intelligent recommendation engine in these assisted learning systems uses the principle of human cognition to personalize content for each individual user. Its automation solution aggregates the most relevant content from within the Enterprise and curated content from web sources such as YouTube, Slideshare, TED, iTunes or any other online sources for a learner.

Mr. Mukherjee, Executive Vice President and Head – Global Human Resources at Tata Consultancy Services stated, “We need to provide anytime, anywhere learning because at our scale, it is not possible to train everyone in a classroom.” He further states that maintaining an online learning management platform takes investment. “It is like running an internal online university.” This would no longer be so cumbersome if assisted learning systems like ICOG are introduced in corporate. With the help of assisted learning systems, each learner can have coach on demand to reach out anytime anywhere. Learners can connect with a virtual coach/SME within the Enterprise to get guidance in the areas where human intervention is required. All of this ‘on the go’!

Employees can decide the time, place, path and pace of their learning through these platforms. Since, the content it curated and personalized it guarantees a high level of engagement. Modernizing L&D has a direct effect on the success and profitability of the company in the future.

Benefits of Assisted Learning

Assisted Learning helps individuals take charge of their own personal development based on their preferences thereby empowering them to increase productivity. The computer software is able to track the learner’s steps during problem solving tasks to diagnose misconceptions and gauge the learner’s knowledge of the domain.

The learners are able to self-direct, self-assess and work in teams on a certain project or data. It can provide timely guidance, feedback and explanations to the learner. It also helps motivate productive learning behavior such as self-regulation, self-monitoring and self-explanation.

L&D stakeholders can map this progress and understand learner proficiency in a specific competency. Enterprises can leverage data analytics and powerful reporting systems like ICOG can provide creative insights at different levels in the organization, at an individual level, project level or based on location.

These assisted learning platforms reduce the time for training and increase productivity significantly, thereby, increasing the Performance Index.

Deep learning systems like ICOG can help synthesize and organize content to deliver relevant content material to the learners. They can read, write and emulate human behavior just like the intuitive system used in Google Search.

Artificial intelligence could play an important role in the growing field of learning analytics, evaluating the quality of curricular materials, and in adaptive learning and recommendation engines.

Assisted Learning Platforms – The Future

Assisted learning platforms like ICOG are a path-breaking new approach to the way online training will be delivered and organizations are looking at creating a personalized experience and continuous learning culture for their millennial employees. Mr. Mookhtiar, Director of SKILLDOM, stated, "Our intelligent platform measures learning and empowers the organization with data driven actionable insights for the skill development of their employees, thereby creating a roadmap for future growth. We have customized the A.L.I platform at India’s largest manufacturing and engineering conglomerate which is scalable and cost-effective.”

In the fast paced corporate development where content is dynamic, it is best if the content is “curated instead of created”. Today’s learners resonate with assisted learning systems so that they can learn at their own pace and capabilities.

Some of the reasons assisted learning platforms are considered to be the future is because of the following reasons:

Mapping Required Content: Although the information that the learners get through content curation is dynamic, it is sieved. The learners can map the content as per their needs.

Content Repository: Learners and experts can update information in the system which makes it a pool of knowledge for any learner who wants reference material. This kind of exchange of information makes the content repository richer.

Tag and Archive Information: Learners can tag and archive information for future use as per the guidelines. The guidelines ensure that different content curators use specific words to tag the content, so that it is easily found by the learners.

Self-Sustained Learning Ecosystem: Content curation creates a self-sustainable learning ecosystem when communities and groups constantly keep the information updated in these repositories for the learner to access at any point of time.

Conclusion

Millennial employees are not only looking for 9 to 5 job but they are also looking for job satisfaction and on-the-job education. We need to help employees to learn quickly and find a way develop new skills at work and reinvent themselves over time. Assisted learning platforms are the best way to ensure that learning can be measured and the existing learning strategy can be enhanced.